Privacy policy
Privacy Policy
Herbo Green is a brand operated by Myyshopp Ecommerce Pvt Ltd. References to "Herbo Green," "we," "us," or "our" in this policy refer to Myyshopp Ecommerce Pvt Ltd.
Scope
We value and respect your privacy. This Privacy Policy describes the information collected by Herbo Green and how we use and protect it. Our practices are consistent with the Information Technology (Amendment) Act, 2008 and applicable amendments as notified from time to time.
Terms of Use
Your use of this store is also subject to our Terms of Use available on this website.
Information Covered by This Policy
This Privacy Policy applies to personal information collected by Herbo Green. Personal information is information related to an individual, or a combination of details that could reasonably allow an individual to be identified — such as full name, contact numbers, residential address, email address, gender, or date of birth.
Sensitive personal information collected, received, stored, transmitted, or processed by Herbo Green includes:
- Password
- User details provided at the time of registration or thereafter
- Financial information such as bank account, credit card, debit card, or other payment instrument details
- Physical, physiological, and mental health conditions
- Medical records and history
- Biometric information
- Any other personal information provided to Herbo Green for the purpose of delivering our services
- Any information received under the above categories for processing under lawful contract or otherwise
The ownership of sensitive personal information collected on this platform lies with the individual who provided it.
Information We Collect
We may collect personal information voluntarily submitted by you on this store, including information collected during business transactions or from other lawful sources. This may include:
- Name, email address, and postal address
- Username and password
- Phone or mobile number
- Date of birth
- Demographic information and service history
- Payment instrument details (including credit card information and security codes)
- Future communication preferences
How We Use This Information
Personal information is collected only for legitimate business purposes and retained only as long as necessary. It may be used to:
- Create and manage your account
- Process payments for purchases or other services
- Detect and prevent fraudulent transactions
- Enforce our terms and conditions and manage our business lawfully
- Send order updates, offers, and communications via SMS, WhatsApp, RCS, or email to your registered contact details
Access to Information
All personal information we hold is kept accurate, complete, and relevant to the purpose for which it was collected. By accessing and using the Herbo Green store, you accept and agree to the terms of this Privacy Policy and all applicable laws, without limitation or qualification.
Information Sharing
We share personal information within Myyshopp Ecommerce Pvt Ltd, and externally only as described below:
- Third-party service providers — We rely on trusted third parties to perform services on our behalf (such as payment processing and logistics). We share only the information necessary for them to deliver these services.
- Legal obligations — We may disclose personal information where required by law, or to protect and defend the rights and property of Herbo Green, including enforcement of valid agreements.
Contact Us
For any privacy-related queries, please reach us at help@herbogreen.in.